We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.

You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

Responsibilities:

Greet guests and seat them at tables or in waiting areas
Provide guests with menus
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
Operate cash registers to accept payments for food and beverages
Answer the phone.
Take to-go orders when necessary.
Keep the host stand neat, tidy, and presentable for guests.

Qualifications:

Previous restaurant hosting or serving experience preferred
Friendly and customer-focused personality
Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
Ability to effectively communicate on the telephone
Must be able to carry trays or supplies (10-30 lbs.)

Complete our short application today!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

COMPANY DESCRIPTION

Founded by industry experts Zachary & Christina Feinstein in 2014, The Feinstein Group is one of the most well-respected, award-winning hospitality groups in the Tampa Bay Area. Creating unforgettable, one of a kind dining experiences IS OUR PASSION. Our Team consists of some of the BEST AND BRIGHTEST in our industry. We believe a great employee deserves to be recognized. We look forward to speaking with you about the opportunities we offer.

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How many years of hosting experience do you have?*

What has been your favorite hosting job and why?*

How do you handle a line out the door, a big waitlist, and the phone ringing all the time, when you are alone at the host stand?*

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When it comes to picking up additional shifts, what best describes you?*

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What makes someone a great host(ess) and why?*

You are in the dinning room seating guests when someone flags you down and tells you that they still don’t have their appetizer, which was ordered some time ago, what do you do?*

What type of service do you feel most comfortable working in?*

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The restaurant is busy and there is an hour wait. A customer approaches the host stand furious that he has not been called yet. When you look for his name on the list, you discover that you did call his name on multiple occasions some time ago. What do you do to resolve the situation with the guest?*

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Benefits

Health, Dental, Vision, Life Insurance

Vacation/PTO

Flexible work schedule

Potential for high earnings

Meal discounts